CitrusBurn purchases are presented with a 180-day, 100% money-back guarantee. A customer who is dissatisfied may request a refund within the first 180 days from purchase by contacting support and following the return instructions.
Customers should begin by emailing support@citrusburn.com, calling +1 (800) 390-6035, or using ClickBank self-service support. Include the order information needed to identify the transaction. After contacting support, the published policy instructs customers to send unused bottles to:
CitrusBurn
19655 E 35th Dr #100
Aurora, CO 80011
USA
Do not mail a return without first requesting instructions. Keep order records and any shipping receipt until the request is complete. Once the refund has been processed, a confirmation email should be sent.
The time required for a credit to appear depends on the payment method and financial institution. The published estimates are approximately five to seven business days for credit cards and five to ten business days for debit cards. Those are processing estimates rather than guaranteed posting dates.
A reason for returning the product may be invited as feedback, but the policy states that providing one is not required to receive the refund.
Confirm the latest details on the official CitrusBurn returns page.
